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Chính sách đổi trả hàng

1. Chính sách đổi trả đơn hàng chưa giao

Khách hàng liên hệ trực tiếp với nhân viên kinh doanh để được tư vấn và thỏa thuận chuyển sang sản phẩm khác.

2. Chính sách đổi trả đơn hàng đã giao

Đối với sản phẩm không bị lỗi

Khi hàng đã được giao nhưng khách hàng lại có ý định đổi sản phẩm khác thì sản phẩm cần đảm bảo hàng vẫn còn được đóng hộp, nguyên đai - nguyên kiện. Trường hợp này, khách hàng sẽ phải chịu mọi chi phí phát sinh.

Đối với sản phẩm bị lỗi

Nội Thất NoGi chấp nhận đổi trả hàng hóa miễn phí cho khách hàng nếu đáp ứng được các điều kiện sau:

  • Hàng hóa đổi trả phải còn đầy đủ hóa đơn mua hàng tại Nội Thất NoGi. Hóa đơn không được rách, nhàu nát, nhòe hay mờ.
  • Chỉ chấp nhận đổi trả hàng hóa đã được khách hàng báo lỗi trong tối đa 2 ngày kể từ khi xuất hóa đơn. Sau thời gian đó, sản phẩm báo lỗi sẽ bị tính chi phí đổi trả.

Lưu ý:

  • Sau khi mua hàng tại Nội Thất NoGi, khách hàng vui lòng giữ lại hóa đơn mua hàng và thông tin liên lạc của nhân viên viên tư vấn hoặc nhân viên bán hàng của chúng tôi.
  • Trường hợp phát hiện sản phẩm bị lỗi, hư hỏng hãy liên hệ ngay với chúng tôi qua Hotline hoặc qua nhân viên tư vấn, bán hàng.

Nếu khách hàng còn có bất kỳ thắc mắc gì về chính sách đổi trả của Nội Thất NoGi xin vui lòng liên hệ theo thông tin:

  • Địa chỉ: 1116 Huỳnh Tấn Phát, Phú Mỹ, Quận 7, TP. Hồ Chí Minh
  • Điện thoại: 0779280393
  • Email:  noithatnogi@gmail.com
  • Website: https://ngfurniture.net/
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